+821023110211
support@pro-terminal.com
Gwangju, Nam-gu | Professional Financial Education
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Pro-Terminal

Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use Pro-Terminal's budgeting services.

Last Updated: March 2025

Information We Collect

When you use our budgeting platform, we collect several types of information to provide you with personalized financial management tools. This includes information you provide directly and data we gather automatically.

Personal Information

  • Name, email address, and contact details when you create an account
  • Financial information you choose to input for budgeting purposes
  • Transaction categorization and spending preferences you set
  • Communication records when you contact our support team
  • Payment information for subscription services (processed securely through third-party providers)

Automatically Collected Data

  • Device information including browser type and operating system
  • Usage patterns and feature interactions within the platform
  • IP address and general location data for security purposes
  • Session duration and frequency of platform usage

How We Use Your Information

Your information helps us deliver effective budgeting tools and improve your experience. We use your data responsibly and only for legitimate business purposes.

Purpose Data Used Legal Basis
Account management and service delivery Personal details, financial data Contract performance
Platform improvement and analytics Usage data, preferences Legitimate interest
Customer support and communication Contact information, support history Contract performance
Security and fraud prevention IP address, device information Legitimate interest
Marketing communications (with consent) Email address, usage preferences Consent

Data Protection and Security

We implement multiple layers of security to protect your financial data. Our approach combines industry-standard encryption with regular security audits and staff training.

Encryption: All data transmission uses TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards.

Access Controls: Staff access to personal data is limited to those who need it for their job functions, with regular access reviews.

Infrastructure: Our servers are hosted in secure facilities with 24/7 monitoring and regular security updates.

We conduct quarterly security assessments and maintain incident response procedures. While we take extensive measures to protect your data, no system is completely secure, and we encourage you to use strong passwords and enable two-factor authentication.

Your Privacy Rights

You have significant control over your personal data. These rights are protected under South Korean privacy laws and our commitment to data protection.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Information

Update or correct any inaccurate personal data through your account settings or by contacting our support team.

Delete Your Account

Request complete deletion of your account and associated data. Some information may be retained for legal compliance.

Data Portability

Export your budgeting data in a standard format to transfer to another service if you choose to leave our platform.

To exercise any of these rights, contact us at the information provided below. We'll verify your identity and process your request according to applicable laws.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners to provide our services effectively.

Service Providers

  • Payment processors for subscription billing (data is tokenized and not stored by us)
  • Cloud hosting providers for secure data storage and platform operation
  • Customer support tools to manage and respond to your inquiries
  • Analytics services to understand platform usage and improve features

All third-party partners are contractually required to protect your data and use it only for the specified purposes. We regularly review these relationships to ensure they meet our privacy standards.

Legal Requirements

We may disclose personal information if required by law, court order, or government regulation. This includes cooperation with tax authorities or financial regulators when legally obligated.

Data Retention

We keep your information only as long as necessary to provide services and comply with legal requirements. Different types of data have different retention periods.

Data Type Retention Period Reason
Account information Duration of account plus 3 years Service provision and tax compliance
Financial transaction data 7 years after account closure Legal and regulatory requirements
Support communications 3 years after resolution Service improvement and legal protection
Marketing data (with consent) Until consent is withdrawn Communication preferences

When data reaches the end of its retention period, we securely delete it from our systems. Some anonymized, aggregated data may be kept longer for statistical purposes.

International Data Transfers

While our primary operations are based in South Korea, some of our service providers operate globally. When we transfer data internationally, we ensure appropriate safeguards are in place.

We use Standard Contractual Clauses approved by relevant authorities and only work with providers in countries with adequate data protection laws. Your data receives the same level of protection regardless of where it's processed.

Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll notify you through email and display a notice on our platform.

Major changes that affect your rights will include a 30-day notice period. Continued use of our services after the effective date indicates acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, we're here to help.

Email: support@pro-terminal.com

Phone: +82 10 2311 0211

Address:
Pro-Terminal Privacy Team
Daenam-daero, 382 Jjengkiri Market 3F
Wolsan-dong, Nam-gu
Gwangju, South Korea

We typically respond to privacy inquiries within 5 business days.